Let’s get your audio working.
Have a question, found a problem, or want to suggest an improvement? Email support@audioconvert.online.
Tell us what happened
Include the tool you used, your device and browser, the original file type and size, your chosen output format, and any error message. Please do not send sensitive recordings. A description of the issue is usually enough to start.
Before you write: try playing the original file, reloading the page, or using a shorter recording. Save any finished downloads before reloading.
Quick answers
For format choices, phone downloads, and unsupported files, read the audio conversion guide. For local processing and model downloads, see our privacy policy.
If transcription cannot start, check your connection for the first model download and try a recent browser on a computer. A recording with clear speech and little background noise gives the model a better starting point.